ARCA teams with Great Lakes Credit Union to directly interface cash recycler into newest branch using Jack Henry Symitar and CFM S4

Mebane, NC – August 4, 2011 - Great Lakes Credit Union (GLCU) has selected ARCA to provide cash
recycling technology for it’s new branch in Zion, Illinois which opened at the end of July. Members and
employees of the credit union will benefit from the streamlined branch operations made possible by the
CM18 Cash Recycler. The credit union has worked with Jack Henry Symitar to directly connect ARCA’s
recycler to their Episys teller software platform. This direct integration between Symitar Episys and the
ARCA CM18 was made possible using CFM’s S4, a state-of-the-art and comprehensive cash
management platform.

“Our new cash recyclers work great! We are able to help our members conduct their transactions quickly and more efficiently. It is now easy for tellers to begin their day helping members and end it without balancing a cash drawer,” says Kristy Gray, GLCU’s Zion Branch Manager. “We are excited about the vision that GLCU has for their member experience and pleased to have been chosen to provide our cash recycling technology.

“GLCU understands that automating the complex processes of controlling cash enables them to interact
on a more personal level with every member during every transaction,” says Mike Mares, AVP at ARCA.
“The cash recycler will allow GLCU to avoid all of the labor intensive tasks that normally apply to
controlling cash. Operating costs go down, member and employee satisfaction go up.”

Teresa Qualls, a financial service advisor for GLCU comments, “working in financial services, the cash
recycler makes it easier for me to help the tellers during the busy times. I no longer worry about having
to pull my drawer before doing transactions, and balancing is now trouble free. I also feel more secure
with the cash recyclers in the branch.”

"CFM is proud to have helped in providing this institution with the freedom to choose from the best of
today's options in hardware. Symitar and ARCA have been great partners throughout this process," says
Nathan Moore, Director at CFM.

Great Lakes Credit Union chose the ARCA CM18 recycler due to its small operating and service
footprint, ease of use for tellers, touchscreen interface and attractive appearance. The CM18 was
designed as a flexible solution that works well in high volume cash branches, as well as providing
security and control for even the smallest sized branches.

The CM18 Cash Recycler automatically counts, authenticates and safeguards cash deposited by
members. The same cash becomes immediately available to be dispensed for member cash
withdrawals. This advanced technology eliminates the need for tellers to count cash both at the teller
line and at the vault, which normally takes 2 to 3 hours of a teller’s time per day. This technology
improves teller accuracy, reduces member wait times, lowers staffing requirements and ultimately
enhances the member experience.