Controlling Cash Operations in the Branch Environment
How to Increase Revenue while Decreasing Costs

Executive Summary

Controlling the cash in a financial institution’s branch is an expensive challenge. It always has been.

Branches continue to operate today in much the same way that they have for hundreds of years. Many branch processes have been automated, but cash procedures, such as dual control, drawer limits and trips back and forth to the main vault are still required in order to keep cash secure.

These cumbersome policies have an impact on every feature of the branch, from the physical design of the branch to the number of people required to staff it. The need to secure and control cash even dictates the way customers engage with the frontline staff of the branch.

Many financial institutions have learned that cash recyclers are game changers in the way branches operate and that this technology has an impact on more than just teller productivity. Recyclers make it possible to lower cash inventories, engage customers in dynamic new ways, free head tellers for higher value activities and reduce costs associated with the entire supply chain of cash within their branch network.

In this report:

• Free up six hours of labor per day for tellers and head teller,
• Create focused customer engagements during each transaction and double cross selling results,
• Save over $12,000 annually per branch by automating cash operations.